Wi-Fi Hotspots

Beginning Wednesday, May 8, 2024, the checkout period on all SJ Access devices will be 3 weeks with a 1-week renewal - if the device does not have holds. Learn more here, opens a new window 

Wi-Fi Hotspots

Borrow a Wi-Fi Hotspot

You can check out a Wi-Fi Hotspot. This service is FREE and available to everyone.

Here's what you need to know to get started:

What is a Wi-Fi Hotspot?

A portable Wi-Fi (wifi) hotspot is a pocket-sized mobile device. It uses Wi-Fi to help you connect your devices to the internet without having to plug into anything. Examples of devices you could use with a Wi-Fi hotspot are Chromebooks, iPads and other tablets, laptops, and smartphones.

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Wi-Fi Hotspots for Library Members

We have hotspots available for library members to borrow and use from home. Learn more.

Frequently Asked Questions

  • You can have two SJ Access device checkouts on your account. 

    Related Page: SJ Access: Free Internet & Tech Devices

  • For best results, move the Wi-Fi (wifi) hotspot closer to where you will be using your device. If you move between rooms during the day, your signal strength may be affected if you get too far from your hotspot.

    Related Page: Wi-Fi Hotspots

  • You can connect up to 15 devices to your Wi-Fi (wifi) hotspot. The connection speed may slow down as more devices are connected.

    Related Page Wi-Fi Hotspots

  • No. Unplug the Wi-Fi (wifi) hotspot when it is fully charged. It should look like thisBattery icon with green bars reading fullIf you leave the hotspot plugged in when it is fully charged, it will damage the battery over time. This can cause the battery to stop working.

    Related Page: Wi-Fi Hotspots

  • In the first months, the Wi-Fi (wifi) hotspot battery will last 11 hours. Once the battery is fully charged, unplug it and don’t recharge until it is 15% or lower.

    Related Page: Wi-Fi Hotspots


More Ways to Get Online

In-Library Wi-Fi

Access free Wi-Fi (wifi) at all SJPL locations. Select locations extend Wi-Fi out into the parking lots.

Community Wi-Fi

Free Community Wi-Fi (wifi) is available in select East Side Union High School District (ESUHSD) attendance areas.

San José Downtown Wi-Fi

Free Wi-Fi is available for residents and visitors in Downtown San José.
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