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All library buildings remain closed. Visit an outdoor Express Pickup location when your holds are ready - appointments are available but not required.

Express Pickup

Library staff member with face mask places books on the express pickup table.

Express Pickup

We’re excited about our new service, Express Pickup. It offers you an easy, contactless, and convenient way to access our physical collection.

This outdoor service will be available at select library locations. During this time, access to the interior of our libraries remains closed to the public.

How Does Express Pickup Work?

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STEP 1
Reserve your items online or call a participating location*

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STEP 2
Wait to be notified by email or phone once your items are ready for pickup

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STEP 3*
Visit your chosen location to pick up your items

 

New – Save Time!

You can now book an appointment online to pick up your items after you have been notified that they are ready.

* Already have an item on hold at an Express Pickup location, and you've been notified it's ready? Begin at Step 3.

 

Video:

Pickup Locations, Hours, & Contact

Monday – Saturday
1:00 – 6:00 PM

When you arrive at one of the following locations, you can text "PICKUP" to 408-610-1296, or you can call:

What do I do when I arrive at my pickup location?

  • Have your library card number ready.
  • If driving, park in the designated "Express Pickup" area.
  • Call or text to let staff know when you arrive.
  • Wait in the designated area for staff to bring out your items and place them on the Express Pickup table.

Need special assistance or have a special request? Please notify staff prior to your pickup or appointment.

What else do I need to know?

  • Face coverings required for anyone (ages 6+) waiting in line to pickup items.
  • Please do not leave any items on the Express Pickup table.
  • There is a maximum of 10 hold requests on physical items for Temporary Cardholders and 30 hold requests for Full Access Cardholders.
  • Use the book drop to return your items 24/7.
  • To ensure your safety, all returned items are quarantined for 4 days.
  • Please do not use disinfecting wipes on items.
  • You may experience longer wait times for reserved items to arrive.
  • We are currently not accepting book donations.
     

Express Pickup - FAQs

Frequently Asked Questions about Express Pickup.

Express Pickup Appointments

We now offer Express Pickup by appointment. Walkup service with no appointment needed is still available.

Express Pickup Bundle Request Form

Bundles of non-requestable children's items are available for Express Pickup.

Become a Member: Get a Library Card

Learn the benefits of membership and sign up for your card today.