Wi-Fi Hotspots for Library Members

Library customer holding SJ Access hotspot device and manual.

Request a Wi-Fi Hotspot

You can now check out a Wi-Fi Hotspot with your library card. This service is FREE and available to everyone.

Here's what you need to know to get started:

What is a Wi-Fi Hotspot?

A portable Wi-Fi hotspot is a pocket-sized mobile device. It uses Wi-Fi to help you connect your devices to the internet without having to plug into anything. Examples of devices you could use with a Wi-Fi hotspot are Chromebooks, iPads and other tablets, laptops, and smartphones. More about hotspots.

    How to Borrow a Wi-Fi Hotspot

    • STEP 1: Find a hotspot at your chosen library location and request it.
    • STEP 2: Wait to be notified by email or phone once your hotspot is ready for pickup.
    • STEP 3: Picking up your hotspot:
      • Reopened Locations: When you arrive at one of our reopened branches, let a staff member know you are picking up your hotspot.
      • Express Pickup Location (King Library): If you are picking up your hotspot at King Library, call 408-808-2034 when you are outside.
    • STEP 4: Staff will review the Device Policy and User Agreement before you sign the document. Here is the agreement if you want to look at it before picking up your hotspot: English | Español | Tiếng Việt

    Please Note:

    • The checkout period is 90 days with one auto renewal of 30 days if there are no other requests on the item.
    • Library members ages 17 and under need to be accompanied by an adult to pick up their hotspot.

    How to Return Your Wi-Fi Hotspot

    • Hand your device to a staff member. If you are returning at King Library, call 408-808-2304. Someone will come out to accept your return.
    • Do not return your hotspot in the book drop.

    More about Hotspots

    • AT&T is the internet service provider for these hotspots. This is the company that makes the internet on your hotspot work.
    • You can connect up to 15 devices on these hotspots.
    • As more devices connect to the hotspot, the internet speed could slow down.
    • One hotspot can be checked out on a library card at a time.

    COVID-19 Safety

    Before visiting an SJPL location, please review our Safety Guidelines.

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