Online Resources Help | San Jose Public Library

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eResources Help

Help from Library Staff

Contact eMedia Support

eResources Help: Common Questions and Problems

How do I return my eBooks?
Managing your Kindle eBooks
What can I do with my Mobile Device?
Expired Library Card and eResources
Using Adobe Digital Editions -- updated!
Hoopla Digital on a Smart Device
EBSCO Mobile eBooks for Smart Devices
Meet Libby by OverDrive
more coming soon...

eMedia Borrowing Rules

21-day Loan Period

OverDrive – 10 max Items, 10 max holds, renewals allowed
Axis 360 - 10 max Items, 99 max holds, renewals allowed
enki - 20 max items, 20 max holds, renewals allowed
EBSCO eBooks - 10 max items, renewals allowed
hoopla eBooks - 6 total items of any type per month

7-day Loan Period

cloudLibrary - 2 max items, no holds, no renewals
hoopla Music – 6 total items of any type per month
HyRead - 5 eBooks or 3 eMagazines can be checked out at a time, 20 max eBook or 10 max eMagazine holds, 3 renewals allowed

3-day Loan Period

hoopla Movies & Television - 6 total items of any type per month

No Limits

O'Reilly - eBooks, videos, online learning
Gale - eBooks and databases
BiblioBoard - eBooks
Bookan eMagazines & eNewspapers
EBSCO (Flipster) eMagazines & eNewspapers

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