Online Resources Help

Help from Library Staff

   eMedia FAQs

  Contact eMedia Support

eResources Help: Common Questions and Problems

• How do I return my eBooks?
• Managing your Kindle eBooks
• What can I do with my Mobile Device?
• Expired Library Card and eResources
• Using Adobe Digital Editions
• Hoopla Digital on a Smart Device
• more coming soon...

eMedia Borrowing Rules

21-day Loan Period

• OverDrive – 10 max Items, 10 max holds, renewals allowed
• Axis 360 - 10 max Items, 99 max holds, renewals allowed
• enki - 20 max items, 20 max holds, renewals allowed
• EBSCO eBooks - 10 max items, renewals allowed
• hoopla eBooks - 6 total items of any type per month

7-day Loan Period

• cloudLibrary - 2 max items, no holds, no renewals
• hoopla Music – 6 total items of any type per month

3-day Loan Period

• hoopla Movies & Television - 6 total items of any type per month

No Limits

• O'Reilly - eBooks, videos, online learning
• Gale - eBooks and databases
• BiblioBoard - eBooks
• Bookan eMagazines & eNewspapers
• EBSCO (Flipster) eMagazines & eNewspapers

Privacy Policies

• San Jose Public Library Privacy Policy
• Vendor Privacy Policies