Online Resources Help | San Jose Public Library

The City of San Jose strongly recommends all people (ages 2+) wear a mask at all SJPL branch locations. Masks are still required at the King Library.

On Tuesday, May 17, 1 – 4 AM, the sjpl.org website will be down for maintenance. You can still use the library catalog and events website during that time.

Provide your feedback about SJPL's access to the New York Times.

Provide your feedback about SJPL's access to the San José Mercury News. You will also have the option to enter a prize drawing!

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eResources Help

Help from Library Staff

Contact eMedia Support

eResources Help: Common Questions and Problems

eMedia Borrowing Rules

21-day Loan Period

OverDrive – 10 max Items, 10 max holds, renewals allowed
Axis 360 - 10 max Items, 99 max holds, renewals allowed
enki - 20 max items, 20 max holds, renewals allowed
EBSCO eBooks - 10 max items, renewals allowed
hoopla eBooks - 6 total items of any type per month

7-day Loan Period

cloudLibrary - 2 max items, no holds, no renewals
hoopla Music – 6 total items of any type per month
HyRead - 5 eBooks or 3 eMagazines can be checked out at a time, 20 max eBook or 10 max eMagazine holds, 3 renewals allowed

3-day Loan Period

hoopla Movies & Television - 6 total items of any type per month

No Limits

O'Reilly - eBooks, videos, online learning
Gale - eBooks and databases
BiblioBoard - eBooks
Bookan eMagazines & eNewspapers
EBSCO (Flipster) eMagazines & eNewspapers

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