Keeping You Informed

Keeping You Informed: A message from your San Jose Public Library.

San José Public Library Begins Reopening

Updated August 1, 2021

All of our branches and Dr. Martin Luther King, Jr. Library have reopened for limited indoor services. Learn more on our Reopening web page.

Updated May 24, 2021

Our branches are starting to reopen! Learn more on our Reopening web page.

Updated April 2, 2021

Limited technology access is available at select San José library locations starting April 5, 2021.

Resumption of library services are being reviewed and coordinated with the City of San Jose’s Emergency Operations Center. The City is following Santa Clara County’s Public Health Risk Reduction orders currently in Orange tier under the State of California’s Blueprint for a Safer Economy. Additional library locations and plans for service resumption are under review and will be announced once approved.

San José Public Library Temporary Closure

Updated February 12, 2021

Effective Tuesday, March 17, 2020, the San José Public Library (SJPL) closed all library locations to the public. These closures will remain in effect until further notice, in order to mitigate the spread of coronavirus (COVID-19).

The City's decision to suspend public programs and services was made with consideration and concern for the safety, health, and well-being of library customers, library staff, and our communities. During this closure, we will do our best to lessen any negative impacts and loss of access by providing enhanced customer care and virtual services.

Though our library locations remain temporarily closed, SJPL members can now request items from our physical collection using our new and contactless service, SJPL Express Pickup. This service is available at all library locations except Mount Pleasant Branch. Appointments are recommended at all branches and required at the West Valley branch.

Express Pickup

SJPL's Express Pickup hours of operation are Monday – Saturday from 1:00 – 6:00 PM

If you have questions, please connect with a library staff member available 7 days a week through SJPL's chat service or call 408-808-2000, Monday – Saturday from 11 AM – 6 PM.

Here's what you need to know:

  • You can return library materials any of our locations.
  • We are currently not accepting book donations.
  • You can review the status of your checked out items via your online account.
  • No late fines will be assessed during the closure.
  • You can still access materials via our online collection (eLibrary)
  • eLibrary cards are available for San Jose residents who need a library card to access eBooks, eMedia, and online learning services
  • San Jose residents can convert their eLibrary card to a Temporary Card in order to place holds and check out physical materials.
  • Library staff will be available to provide assistance via Quick Answers or through RefChat 7-days a week in English, Spanish, Vietnamese, and Chinese.
  • Your Questions Answered
  • If you have more questions, please call 408-808-2000

Stay Informed

Take Care of Your Health and Help Protect Others

  • Staying home, if you’re not feeling well.
  • Washing your hands frequently (use soap and water for at least 20 seconds).
  • Maintaining social distance (at least 6 ft. between yourself and others).
  • Avoid touching your eyes, nose, and mouth.
  • Visit the Santa Clara County Public Health Department or Centers for Disease Control and Prevention for the latest Coronavirus updates and more recommendations and resources in Chinese, Spanish, and Vietnamese.

    SJPL will continue to work closely with our City and County offices to monitor developing information. We thank you for your continued support and for helping keep our communities safe and welcoming.

    Stay Healthy!

    Blog Category
    Newsroom

    Comments

    Submitted by Sandra on Mon, 03/09/2020 - 2:56 PM

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    Your Comment
    Curious if the school has asked students to try and not frequent the libraries unless absolutely necessary?

    Your Comment
    Hi - You would need to check with your child's school on their communications to students. Library staff is being proactive in maintaining a clean and safe environment by frequently wiping down touch points and providing anti-bacterial hand sanitizers for the public to use, as well as implementing social distancing recommendations for programs and certain areas in the branch.

    Submitted by Thuy on Tue, 03/10/2020 - 10:05 AM

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    Your Comment
    I agree with staying out of the library for students if their school has a problem. If you have to home school, you don't live at the library or Starbucks. Home school is at your house.

    Submitted by Shannon on Thu, 03/12/2020 - 11:24 AM

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    Your Comment
    Will you be sanitizing or at least wiping down books as they are returned? A new study shows that the virus can live on plastic for up to 3 days. I worry about borrowing books and bringing them home to my small children.

    Submitted by Green Dog on Thu, 03/12/2020 - 4:56 PM

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    Your Comment
    Will the library close for a bit? If it does how long?

    Submitted by Irma Zendejas on Thu, 03/12/2020 - 6:17 PM

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    Your Comment
    Are the operating library hours still going to be the same and not changing?

    Submitted by Leela on Fri, 03/13/2020 - 7:23 AM

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    Your Comment
    Would SJPL consider closing it's branches to the public to do a through deep cleaning of everything? (books/materials, computers, shelves, all staff and patron areas). I mean cleaning throughout the day is okay but there's a lot of homeless people and kids at my branch that could be spreading the virus. Not a good situation for the public or for the people that work at the library. Only solution might be closing to the public for a week or two...not a great solution but it might be better than everybody getting sick.

    Submitted by Sara on Mon, 03/16/2020 - 1:42 PM

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    Your Comment
    Will the library be extending due dates now that the shelter in place order is imminent?b

    Submitted by Barbara Weiss on Mon, 03/16/2020 - 2:26 PM

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    Your Comment
    Are the restrooms being cleaned regularly and wiped down with clorox wipes as well as the door handles, desks, computers, etc.?

    Submitted by Ajit on Mon, 03/16/2020 - 9:18 PM

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    Your Comment
    Dear Sir/Madam, I am caring for my mother, a senior who has medical conditions and is in the high-risk category. We have been advised to stay at home. I will not be able to return her books on time. Please advise on the next steps to avoid mounting late fees. Thank you.

    Submitted by Anonymous on Tue, 03/17/2020 - 8:52 AM

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    Your Comment
    Thanks for helping your community.

    Submitted by Tam on Tue, 03/17/2020 - 8:08 PM

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    Your Comment
    Hello,

    I'm going to out of state (with a clean bill of health) to stay with family until my place of work (a school) is re-opened, and would like to return the books I checked out because I don't want to bring them with me and have no other place to leave them since I'll be vacating my rental apartment. Are the book-drops still accepting returns?

    Thank you! May everyone be safe.

    Your Comment
    Yes, bookdrops are open so materials can be returned. However, we're encouraging people not to worry about returning their items while the library is closed. Items that are currently checked out will not accrue any late fines.

    Submitted by Andrew on Tue, 03/17/2020 - 9:11 PM

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    Your Comment
    I have a book I ordered and my account tells me I have to pick it up by March 24th. Will holds due dates be extended as well?

    Submitted by Kristi on Mon, 03/23/2020 - 7:11 PM

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    Your Comment
    We checked out 118 books the weekend before the closure, 1 week in, we are 75 books in. Reading is a huge part of our days while at home during the shelter in place. Wondering if SJPL would consider opening for a few hours once every 2 weeks for exchange of books. And implement something (like Trader Joe’s), adults only, computers off, limiting the number of people, forcing hand sanitizer before entering, wiping down checkout machines between each use.

    Submitted by Jennifer on Thu, 03/26/2020 - 6:29 PM

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    Your Comment
    Hello,

    I am a student ,is there a update on how much longer the libraries will be closed? It has been difficult to find a study space..

    Submitted by Victor B on Sat, 04/04/2020 - 8:38 AM

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    Your Comment
    Liberties are fountains of information. They are great places for students and people in general to get their homework and researching done. Why they don’t consider reopening the libraries with limitations like allowing only certain amount of people at a time and limit the amount of time they can stay. Having hand sanitizer and wipes at the entrance. Keep cleaning and wiping tables and chairs as well as equipment. What do you think?

    Submitted by KB on Mon, 04/20/2020 - 9:25 AM

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    Your Comment
    Hi, I returned a couple of books to the Pearl branch yesterday. I saw they were reflected, however, one is still showing on my account as being checked out. What can I do in this case w/ the branches closed?

    Submitted by Jonathan H Carrillo on Tue, 04/21/2020 - 7:46 PM

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    Your Comment
    When will the libraries reopen for business?

    Your Comment
    Libraries will remain closed until the State of California and County of Santa Clara shelter-in-place orders are lifted and City of San Jose determines it is safe to reopen.

    Submitted by Kristi on Sun, 05/03/2020 - 8:40 PM

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    Your Comment
    The library has been closed for almost 7 weeks, with no relief in sight. We only do an hour of screen time daily, but it is increasingly difficult as the days go on and doesn’t help we have no new reading materials. Can pickups be available. I don’t even care the books - I just want to read my kids some new content. Can we find a way to checkout books online and drive up pick them up at our local library at an arranged time?

    Your Comment
    Thank you for your comment. We appreciate your support of the library and look forward to being able to resume services. At this time, the library buildings remain closed until further notice. During the closure, you’re welcome to enjoy the eBooks & eAudiobooks, online educational resources, and virtual programs available from your library.

    Submitted by Imari on Mon, 05/04/2020 - 7:16 AM

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    Your Comment
    Is the Library open again?

    Your Comment
    Thank you for your comment. We appreciate your support of the library and look forward to being able to resume services. At this time, the library buildings remain closed until further notice. During the closure, you’re welcome to enjoy the eBooks & eAudiobooks, online educational resources, and virtual programs available from your library.

    Submitted by Monica Fernandez on Thu, 05/07/2020 - 2:17 AM

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    Your Comment
    Hello when do we go back again to PAR because i love to study read and write stories

    Your Comment
    Thank you for your comment. We appreciate your support of the library and look forward to being able to resume services. At this time, the library buildings remain closed until further notice. During the closure, you’re welcome to enjoy the eBooks & eAudiobooks, online educational resources, and virtual programs available from your library.

    Submitted by Esteban on Thu, 05/14/2020 - 11:48 PM

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    Your Comment
    Just wondering if the WiFi is still active?

    Submitted by Anonymous on Fri, 05/15/2020 - 3:51 PM

    In reply to by Esteban

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    Your Comment
    The wifi is available outside of the building; however, we are not regularly monitoring its quality like we would if the buildings were open.

    Submitted by Nancy F. on Thu, 05/28/2020 - 11:12 AM

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    Your Comment
    Will the physical library open in June 2020?

    Submitted by Anonymous on Thu, 05/28/2020 - 1:31 PM

    In reply to by Nancy F.

    Permalink

    Your Comment
    Thank you for your comment. We appreciate your support of the library and look forward to being able to resume services. At this time, the library buildings remain closed until further notice. The library is planning for gradual reopening when it is safe to do so. During the closure, you’re welcome to enjoy the eBooks & eAudiobooks, online educational resources, and virtual programs available from your library.

    Submitted by Jerry P on Wed, 11/18/2020 - 12:25 AM

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    Your Comment
    Hi, how are your book sanitization procedure?

    Does it involve the outside of the books only? Do they get quarantined (put aside dor 4-5 days) before being available for loan?

    Submitted by Pratik on Mon, 02/15/2021 - 3:31 PM

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    Your Comment
    Has there been any plan to re-open libraries (at least on a limited basis) now that the SIP order was rolled back a few weeks ago for restaurants?

    Submitted by Christine on Fri, 02/19/2021 - 3:54 PM

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    Your Comment
    Does the book return machine hard surface sanitized?
    How often is it sanitized?
    Because some kids may return the books and then touch their face and mouth with hands.

    Submitted by John on Tue, 03/30/2021 - 5:34 PM

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    Your Comment
    Why can’t the people in charge figure how to safely open the the library for the public. It is not rocket science now. It can be done. Does anybody care?

    Your Comment
    San José Public Library Begins Re-opening - Updated April 2, 2021

    Limited technology access is available at select San José library locations starting April 5, 2021.

    Resumption of library services are being reviewed and coordinated with the City of San Jose’s Emergency Operations Center. The City is following Santa Clara County’s Public Health Risk Reduction orders currently in Orange tier under the State of California’s Blueprint for a Safer Economy. Additional library locations and plans for service resumption are under review and will be announced once approved.

    Submitted by David on Wed, 04/07/2021 - 4:21 PM

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    Your Comment
    Will I be allowed in the King Library if I can present proof of having my two Pfizer vaccinations last month?
    Please reply via email. Thank you.

    Your Comment
    For your privacy, our comments system does not retain your email address so we are unable to reply via email. With the exceptions noted in the update below, our library buildings are not open at this time.

    Limited technology access is available at select San José library locations starting April 5, 2021.

    Resumption of library services are being reviewed and coordinated with the City of San Jose’s Emergency Operations Center. The City is following Santa Clara County’s Public Health Risk Reduction orders currently in Orange tier under the State of California’s Blueprint for a Safer Economy. Additional library locations and plans for service resumption are under review and will be announced once approved.

    Add new comment

    Comments are expected to follow the basic rules of civility and be relevant to the topic being commented upon. Comments will be reviewed prior to posting. Blog comments represent the views of the person commenting, not necessarily those of San José Public Library. For more information see SJPL's Comment Guidelines.