New Career & Business Collection Materials
Excellence wins : a no-nonsense guide to becoming the best in a world of compromise / Horst Schulze, co-founder of the Ritz-Carlton Hotel Company with Dean Merrill.
Shows how to tap into the human imagination to unleash new versions of ourselves. Presents stories from salespeople, executives, entertainers, athletes, entrepreneurs, creatives, and historical figures to illustrate how to unleash the Heroic Self already nested in each of us.
"Three-time Navy SEAL platoon commander and founder of Perfect Fitness reveals how to put together teams that can accomplish any objective--by leveraging an unexpected set of values and priorities. SEALs and civilians operate in extremely different environments, but what makes both kinds of teams excel comes down to the same thing: service to others, trust, empathy, and a caring environment. Alden Mills has experience working in both the military and the private sector, as a SEAL platoon commander and as a startup founder of Perfect Fitness. He's seen firsthand what it takes to lead an unstoppable team of individuals. Teams are nothing more than a series of interconnected relationships with a collective, single-minded focus. Success almost never depends on individual talent and valor; instead, Alden Mills shows, it depends, first, on creating a strong foundation for yourself and, second, using that foundation to help others go beyond their individual pursuits and talents to create something bigger and better--an unstoppable team. Unstoppable Teams show managers at every level, at both large and small organizations, including private, public, and nonprofit, how to inspire, motivate, and lead the people around them. Mills draws on stories from his own experiences to impart these surprising team-building lessons: Too many people mistake groups of individuals for a team. No two people are alike, but we all have the same genetic drivers that motivate us--our will to survive, our ego-driven desire for personal gain, and our soul-driven yearning to be a part of something greater than ourselves. When we override our fears about survival, we can focus on our desire to thrive. The more you care for your teammates, the more they will dare for the team. Great ideas are not reserved for a select few--true teams embrace diversity of thought to find winning ideas. These lessons aren't exclusive to the Navy SEALs; they are used by successful entrepreneurs, nonprofit leaders, coaches, and sport captains--and now you can master them too. Unstoppable Teams is the handbook for how to build care-based teams that will push people to achieve more than they ever thought possible"-- Provided by publisher.
Award-winning broadcaster Mishal Husain inspires, champions, and encourges women to make their ambitions a reality by focusing on practical skills that make a difference.
Why customers leave : (and how to win them back) / David Avrin ; foreword by New York times bestselling author Larry Winget.
""An eviscerating indictment of how poorly customers are often treated, and the powerful recipe for doing the exact opposite. Highly recommended!" --Jay Baer, founder of Convince & Convert and author of Hug Your Haters Discover the 24 reasons people sre leaving you for competitors and how to win them back. In Why Customers Leave, popular customer experience and marketing speaker David Avrin makes a compelling case for customer experience as a bankable differentiator in an era of vast marketplace choices. The book lays out the very visible reasons for the recent shift in customer mindset and expectation, illustrates the myriad ways that companies inadvertently drive customers and prospects to competitors, and offers a multitude of creative strategies and tactics to attract and retain new prospects. In the book, David explores and articulates the disturbing new dynamic that has arisen from easy-to-find, one-click-away, at-your-fingertips options: "We have become a world of impatient, intolerant and demanding customers, and we move on quickly if inconvenienced in any way. Don't blame the millennials! We have seen the enemy, and it is all of us.""-- Provided by publisher.
The time cleanse : a proven system to eliminate wasted time, realize your full potential, and reinvest in what matters most / Steven Griffith.
Seven practices of a mindful leader : lessons from Google and a Zen monastery kitchen / Marc Lesser ; Foreword by Daniel J. Siegel, MD.
"The former director of the Tassajara Zen Center and a cofounder of Google's Search Inside Yourself program shows how modern workplaces can become more productive, compassionate, and harmonious by applying the practice of mindfulness"-- Provided by publisher.
The leader in you : how to win friends, influence people, and succeed in a changing world / Dale Carnegie & Associates, Inc., Stuart R. Levine, CEO and Michael A. Crom, VP.
In "The leader in you", coauthors Stuart R. Levine and Michael A. Crom apply the famed organization's time-tested human relations principles to demonstrate how anyone, regardless of his or her job, can harness creativity and enthusiasm to work more productively. With insights from leading figures in the corporate, entertainment, sports, academic, and political arenas, and encompassing interviews and advice from such eminent authorities as Ford Motor Company's Lee lacocca and former prime minister Margaret Thatcher, this comprehensive step-by-step guide includes strategies to help you succeed in all aspects of your life.
Good charts workbook : tips, tools, and exercises for making better data visualizations / Scott Berinato.
Will your job exist in 10 years? Or even 5 years? Is your work meaningful and fulfilling or do you find yourself living for the weekend and browsing job listings as a form of escape? Amidst this growing discontentment and uncertainty in the corporate workplace, entrepreneurship is thriving and that's because entrepreneurs see threats as opportunities that aren't responded to in a timely manner. To respond one must embrace uncertainty, the antithesis of how most large organizations and their people see the world, oftentimes opting to over-plan and end up with a case of paralysis by analysis. Employee to Entrepreneur will help you find a path to more meaningful work, make a better transition to entrepreneurship, leverage your strengths, and thrive in your new path.
Do you have a passion for making beautiful objects? Are you wondering whether you can take the next step and turn your creativity into a career? This inspirational guide offers easy-to-follow advice from talented and creative industry experts. There are practical exercises that will help you sell your creations, choose the right time to start your business, and guide you through as you do so.
Nine lies about work : a freethinking leader's guide to the real world / Marcus Buckingham, Ashley Goodall.
How do you get to what's real? Your organization's culture is the key to its success. Strategic planning is essential. People's competencies should be measured and their weaknesses shored up. People crave feedback. These may sound like basic truths of our work lives today. But actually, they're lies. As strengths guru and bestselling author Marcus Buckingham and Cisco Leadership and Team Intelligence head Ashley Goodall show in this provocative, inspiring book, there are some big lies--distortions, faulty assumptions, wrong thinking--running through our organizational lives. Nine lies, to be exact. They cause dysfunction and frustration and ultimately result in a strange feeling of unreality that pervades our workplaces. But there are those who can get past the lies and discover what's real. These are freethinking leaders who recognize the power and beauty of our individual uniqueness, who know that emergent patterns are more valuable than received wisdom, and that evidence is more powerful than dogma. With engaging stories and incisive analysis, the authors reveal the essential truths that such freethinking leaders will recognize immediately: that it is the strength and cohesiveness of your team, not your company's culture, that matters most; that we need less focus on top-down planning and more on giving our people reliable, real-time intelligence; that rather than trying to align people's goals we should strive to align people's sense of purpose and meaning; that people don't want constant feedback, they want helpful attention. This is the real world of work.-- Provided by publisher.
"Beth Comstock, the former Vice Chair and Chief Marketing Officer at GE, and their long-time head of business innovation and change initiatives, tackles the one issue that keeps managers, executives and leaders up at night at every corporation in Americaand throughout the world -- how to stay nimble, adapt faster and constantly evolve in the faceof almost daily change and disruption. In Imagine It Forward, Beth Comstock, the former Vice Chair of GE, describes her twenty-five year efforts to be an instigator of change at every level of business. When she first moved from NBC to parent company GE in 1998, she was ignored as a woman in a man's world, treated as an outsider because she didn't have a business background, and ignored as a mere PR person. But CEO Jeff Immelt realized even then that the industrial giant, like so many businesses, had to change fast in order to stay relevant in a world where Google and later Facebook and an explosion of internet companies were transforming how goods and services were marketed, made, and sold. In a deeply personal journey filled with practical takeaways from two plus decades of initiating change at the top levels of corporate America -- from the Ecomagination initiative that transformed the way GE worked with theircustomers, to the company's famed FastWorks methodology designed to bring new products more quickly to market-- Comstock lays out the challenges, opportunities, tools and practices needed to embrace change, whatever industry you are in, and make it partof every management decision"-- Provided by publisher.
How to be successful without hurting men's feelings : non-threatening leadership strategies for women / Sarah Cooper.
"The founder of global baby brand aden + anais reveals how she built a $100 million business from her kitchen table. Raegan Moya-Jones never thought of herself as an entrepreneur. She was a wife, a mother, and a full-time corporate cog in her thirties. But she was sick and tired of her micromanaging boss, so she quietly started a company in the wee hours of the morning while her daughters were asleep. She finally quit her 9-5 when her side hustle, boutique baby swaddle brand aden + anais, hit the $1 million mark in revenue.It now generates over $100 million a year in revenue. In this riveting and vulnerable story of all the bumps in the road, What It Takes is Moya-Jones' tell-all and brutally honest advice to entrepreneurs--especially women--about how to succeed despite all odds. It doesn't take an MBA to be your own boss. It takes commitment to an idea you believe in, working your arse off, and the will to learn more. If Moya-Jones, an outspoken Aussie and university drop-out, could build a business from the ground up, anyone can. Moya-Jones digs into topics most entrepreneurs shy away from, even the prickliest of things like mom guilt, butting heads with investors (or co-founders), and what to really do when you're running out of money. The truth is, there's no magic formula to build a business and you don't have to look or act a certain way to be successful. This empowering story from one of today's most fascinating founders will show the hopeful entrepreneur or career changer that she doesn't have to know it all. This story is about staying true to who you are, trusting your gut, and harnessing your unique talent. Do you have what it takes to jump in?"-- Provided by publisher.
Legal guide for starting & running a small business / attorney Fred S. Steingold and David M. Steingold.
Answers legal questions in plain English related to starting and running a small business. The sixteenth edition is completely updated with the latest legal information and tax rules.
LinkedIn expert and trainer Ted Prodromou delivers a step-by-step guide to using LinkedIn to grow your business, find profitable clients and customers, hire the perfect employees. Prodromou shares the most effective ways to keep you and your business in front of decision makers and build strong referral networks. -- adapted from back cover.
Make yourself clear : how to use a teaching mindset to listen, understand, explain everything, and be understood / Reshan Richards and Stephen J. Valentine.
Alchemy : the dark art and curious science of creating magic in brands business, and life / Rory Sutherland.