The San José Public Library (SJPL) is excited to announce that our Maker[Space]Ship will be used to provide mobile Wi-Fi (wifi) hotspot checkouts to neighborhoods across the City.
Through the City of San Jose’s SJ Access initiative, SJPL has been working hard to bridge the digital divide by making laptops and Wi-Fi (wifi) hotspots available for checkout. With thousands of people moving towards remote work, virtual learning, tele-health, and employment help online, we understand reliable high-speed internet connectivity is even more important than ever.
The Library is following the current County health and safety guidelines.
To ensure everyone’s safety, we will have a partition at our sign-up table for visitors checking out a hotspot device or signing up for a library card. Visitors and staff are also required to wear a mask and must practice social distancing at all times.
Frequently Asked Questions
How long can I check out a hotspot?
High-speed AT&T hotspots are available for a 90-day checkout period, with the option of a 30-day renewal.
What do I need to bring?
- A mask to help us practice social distancing and follow health guidelines.
- An active SJPL library card.
- Don't have a library card? Don't worry! SJPL staff can issue library cards on the spot, allowing anyone to checkout these hotspot devices. All you need is an ID card.
Thank you for your question. When hotspots are turned on, they give users internet access to their devices (phone, tablet, computer/laptop, etc). They do not need to be plugged in while being used so they can be enjoyed while camping or on the road.
Laptops that are able to be refreshed by HP volunteers will be distributed first to people enrolled in SJPL’s ongoing skill building programs such as Career Online High School, Partners in Reading, Adult ESL programming, and Immigration programs, but who have been unable to complete their programs virtually because they don’t have a computer. At this time, it does not appear that there will be any additional devices remaining. If additional computers are available, SJPL will open a first-come first-served list for distribution.