Express Pickup Appointments

Text: Save time. Make an appointment for SJPL Express Pickup.

Book Your Pickup Appointment

Book an appointment online to pick up your items after you have been notified that they are ready. Appointments are required at West Valley and Vineland branches and are optional at other branches.

Temporary Changes to Express Pickup

SJPL's Express Pickup hours of operation have been temporarily reduced to Tuesday–Saturday from 2:00–6:00 PM. This new change is in response to Santa Clara County's move back to Purple Tier and the Regional Stay at Home Order.

As a result of the temporary hours modification, the holds and bundles will change:

  • Holds: Library holds will be reduced from a maximum of 30 to 10 requests.
  • Bundles: Bundles will only include non-requestable items and be limited to 2 bundles per customer.

For questions about these changes, please connect with a library staff member available 7 days a week through SJPL's chat service.

Appointment Booking Details

  • Appointments can be scheduled up to 4 days in advance or up until 9 AM on the same day.
  • Express Pickup service is available Tuesday – Saturday from 2 – 6 PM at select locations.
  • Before making an appointment or visiting the library, please wait to receive a hold notification that your items are ready for pickup or check your account online to verify that your holds are ready.
  • For help booking an appointment or for general questions, please call 408-808-2000, Monday – Saturday from 11 AM – 6 PM, or chat with a library staff member 7 days a week.

Returns - Available 24/7

Returns are accepted 24/7 at any San José Public Library locations without appointment. Returned materials will be quarantined and not checked in immediately. No receipts can be given.

Know Before You Go

What you need to know before you go:

  • Face coverings are required for anyone (ages 6+) waiting in line to pickup items.
  • Customers and staff are required to practice social distancing, maintaining 6-foot space.
  • Please do not leave any items on the Express Pickup table.
  • Use the book drop to return your items 24/7.
  • To ensure your safety, all returned items are quarantined for four days.
  • Please do not use disinfecting wipes on items.
  • We are currently not accepting book donations.
  • Need special assistance or have a special request? Please notify staff prior to your pickup or appointment.

Select Your Appointment Location