Accessing SJSU Materials

King Library as viewed from SJSU campus Tower lawnAs described in an earlier post, starting June 27, 2017 there will be changes in how San José Public Library (SJPL) cardholders access and view San José State University (SJSU) materials. SJPL and SJSU are both committed to providing access to their materials and collections. These are the changes that will be occurring:

  • There will be links on the SJPL site to help customers navigate to the new SJSU catalog, OneSearch. SJSU items will no longer be visible in the SJPL catalog.
  • SJPL customers will be able to apply for Community User access that will allow them to checkout and request materials through the new SJSU catalog. These checkouts and hold pick-ups will be limited to the King Library location.
  • Requests for SJSU materials at branch locations will be processed through a separate system called ILLiad and will not require patrons to apply for SJSU Community User access.
  • more details on requesting SJSU materials

San José Public Library and San José State University staff look forward to assisting you with your information needs. Please check with staff for additional questions.


We always depended on sole old copies of classics in the SJSU collection so we would urge SJPL system to make sure we do not discard materials as they are not checked out as frequently according to the SJPL guidelines . books once discarded will no longer be available so easily as before. Would also like to know what is the rationale behind the policy change adopted by SJSU.Thank you.

In partnership with the other 22 California State University campus libraries, San Jose State University is launching a new library catalog, OneSearch, that will allow students to explore the resources of all 23 CSU libraries, including books, media, articles, and more, in one simple search. This new discovery system brings all of the CSU's resources together for the first time in a seamless, user-friendly interface. For additional information please visit:

I am disheartened when libraries discard books that contain knowledge that is constant and still relevant, and especially for science and physics.As a matter of fact, when I could not afford a textbook required for my Energy class, I simply checked one out at the King Branch Library and it helped me successfully with my assignment! To whom it may concern: Please reconsider the discarding of books that are still valuable for their content rather than base your policy on what you perceive to be relevant and popular for all library patrons.

Where in the changes does it mention discarding books? I do not believe that is what is happening here. It is merely the California University System adopting their own Library Database to (hopefully) provide students with an easier time requesting material from other CSUs. SJSU collection has always been maintained by SJSU. It is my understand that the SJPL system does not check those materials for "purging". Patrons can still check out SJSU material but it will require a couple of extra steps, that's all. No one is getting rid of books entirely. :)

I spent the last 2 days learning the new ways to access SJSU materials. So far I have succeeded in: (1) Checking out books that I picked up from the 6th. floor of the King Library. (2) Used the search facility of the SJSU site from home. (3) Used the Illiad system to request SJSU books to be delivered to a branch public library, from home. Allowing for an expected steep learning curve, the new procedure is still cumbersome (the public patron has to log on to 3 separate systems, each with its own ID and password, to find and request a book.). Link-plus, the right to borrow from another Cal State University library is entirely eliminated. Worst, the new system impedes and retards literacy. In a search, the old system gives the holdings of both the public and the university holdings, now the system only gives the former. Imagine a high school student with college aspirations, are the new barriers and limitations a good idea? The King Library is the first joint public-university library in the state, driven by the vision that the city and the university should be inclusive and access to an expanded body of material is beneficial to both. The new access procedure is a step backwards. The original 1997 Joint Library Agreement is online at: My reading of it says the new procedure (put in place without citizen participation) violates the spirit and the terms of the Agreement. I urge fellow citizens to investigate the matter and express their concerns to the press and their elected officials.

I agree entirely with the above statement. This new system does violate the terms of the original 1997 agreement. The worst thing is that a search for a book does not show both Books in both SJ public library and in SJSU library system. Why is this change being made and what are the benefits? There was no public discussion before this change was implemented. It should not be this difficult to check out material from the SJSU library.

As a local community college librarian, not having access to SJSU holdings is proving to be a great stumbling block. We regularly check the SJSU catalog when our libraries cannot fulfill student book requests. Not knowing the location or status of an item dramatically reduces the usefulness of any online catalog; in fact, the old card catalog would be more helpful - at least it provided a call number! Students often do not come equipped with their community college I.D. card, much less their public library card, and I don't really want to log into my SJPL account for a simple catalog check. I hope that this "over protection" of SJSU holdings information can be resolved to the satisfaction of all concerned and before Fall semester begins!

I think it is much easier and faster to use link plus instead of using SJSU materials unless you are looking for thesis for SJSU students or for that matter any California State University students . Please bear in mind when requesting link plus material that request material only from public libraries as all the materials belonging to other California State Universities have packed together with SJSU . When I was mentioning about discarded materials by SJPL I was talking about the past which forced me to borrow the sole copy of classics belonging to SJSU when it was less cumbersome to borrow material from them. The only disadvantage of using link plus that occurs to me is that you pay a steep fine if you lose material but that probably pertains to SJSU material in any case. The only advantage that I see in this change probably only affects California State University students.

This transition occurred while I had SJSU material checked out, which is now in limbo. I'm unable to create a OneSearch account (it says I had one created on my behalf), but I was never sent credentials for that account. How do I reconcile this?

Questions about your OneSearch account can be answered by SJSU staff. You can contact SJSU staff by calling the King Library at 408-808-2000 and selecting option 4.

Like Ben, when attempting to register a OneSearch account as an SJPL cardholder, I am informed I already have an account. I have books out that were due yesterday, July 1, and that no longer show in my list of books checked out. I have received 2 e-mails stating that they are now due today, July 2, the second one sent today stating that they are overdue. I received no information on my OneSearch account and am unable to log in to it: the number or password must be different. How do I renew these books? I am particularly concerned since my internet access is extremely spotty right now and I see that OneSearch does not permit payment of fines except online! I want to renew these books! Please send me my log-in details or at least answer the phone with information!

I think they told us that you can not renew SJSU materials from June 27th so I returned the sole copy of Marin Eden and will get a copy from link plus if my book group is brave enough to use link plus if they really are desperate enough to read that obscure book by Jack London whose sole copy other than link plus is owned by SJSU library.. If I understood right all fines for SJPL library members are erased if you volunteer for any library programme but I am not sure if that applies to materials belonging to SJSU library.

Questions about your OneSearch account can be answered by SJSU staff. You can contact SJSU staff by calling the King Library at 408-808-2000 and selecting option 4.

One of the great assets of the San Jose Public Library is the /transparant/ access to the SJSU library. Without any discussion or announcements, this is now being revoked, apparently because of new computer systems. Therefore instead of this seamless system, we now need to have THREE accounts on three websites to monitor our borrowed books due dates: for SJPL, for SJSU, and also for ILL to request books from SJSU. We are in the 21st century in the self proclaimed Capital of Silicon Valley. I protest ! I pay property taxes for these library bonds, and state taxes for SJSU. Tell the Library Commission

When I moved to San Jose, I was impressed how well the library was run. I can't imagine the same people would voluntarily shut down one of the major benefits of the library. I suspect that this is just a temporary setback. I can't imagine that the library can just shut down a major part of its service, violating the agreement pointed out by Valerie above, and all of this without any public discussion. The statements that Mr (or Ms.) Anonymous have made above are not exactly comprehensive. Has there been any public discussion at all? Has anyone contacted their councilmember?

I commented earlier on my experience to borrow SJSU material. Let me tell you what happened. I requested 2 books through Illiad, the system the public is directed to use if they want to borrow SJSU material. Book #1 is filled because SJPL has a copy. It was routed to the branch and I was notified. That's the good news. My request for Book #2 was given a Transaction Number, followed by absolute silence and no action, after two weeks. After several calls, I finally reached the library person responsible for inter_library loan. She says the system is currently not able to fill any requests It has never worked in San Jose. She cannot give me a date when the system is expected to come online. So if you want a SJSU book, you have to go to the King Library, take it off the shelve, stand in line, and check-out the book manually. (You can't even use the automated check-out machines because they cannot handle SJSU material.)

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