The library has a lot of ways to help you with your computer-related questions and problems. Various programs and services are available to all San Jose Library users free of charge.

For basic help, attend one of our free one-on-one computer tutoring sessions, where you will get personalized assistance with most any computer-related matters, like email, typing a resume, searching the Internet or other related tasks. You may also like to try a free class in Computer Basics. These classes cover various topics, such as Typing & Mousing, Microsoft Word and email. You will get all the basic information you need to tackle these and other computer tasks, all for free!

Computer users who have already mastered the basics but want to learn about a specific application will benefit from CustomGuide’s tutorials. Go to our databases page and click on “CustomGuide Online Software Training.” Create an account (just takes a minute to do) and then you have access to tutorials for various versions of many Microsoft applications. When the library upgraded its computers to Office 2007 I used CustomGuide to learn how to use Word and Outlook, since there were a lot of changes to these programs.

More advanced computer users will find all kinds of computer help topics covered in our collection of electronic books from Safari. Go to the library’s downloads page and click on “Computer Books from Safari Books Online.” Topics covered include Apple development, Windows server administration and Java development, in addition to many more.

If you can’t find what you need on these pages, don’t hesitate to ask a staff person at your local library – we’re happy to help! 

Do you want or need to learn more about computer software? Check out one of our databases. Custom Guide is an online tutorial program. You go at your own pace and the program keeps track of where you leave off. This database offers help with - Access, Computer Basics, Excel, Internet Explorer 6 & 7, Mac imovies, Mac iTunes, Mac iphoto, Mac OS X Tiger, Mac Safari, Office, Outlook, PowerPoint, Project, Quickbooks, Windows Vista & XP, and Word. All you need to get started is a San José Public Library Card!