Redesigning for Today's Customers
This presentation will take you on a step-by-step journey of the redesign process and transformation of several SJPL branch libraries. In a short time and with budgets ranging from $5,000 to $150,000, these libraries became successful (and realistic) models of the 21st-century library. Topics include:
- Understanding the trends and customers' needs
- Creating a vision
- Green strategies
- Setting design priorities and how to build staff buy-in
- Branding and wayfinding elements
- Integrating retail food service or vending machines
- Project management and budgeting
- Preparing staff for change
- Providing staff participation and nurturing opportunities
- Communication and training needs
- Before and after pictures
- Pitfalls and reality checks
- How these principles can work at your location
