What Clients Say About Us
"The LIBRARIES ~ The San José Way consultant answered all of our questions with knowledge and enthusiasm - a great resource!"
- Long Beach Public Library
"Touring the Calabazas (Branch) Library makes me aware of an alternative model for public library service. Following my visit we have moved forward in adopting the self-service, library account self-management model for many services like check-out and holds. We have also doubled our usage of volunteers to assist with a variety of duties and as a result we will be implementing storytimes 7 days a week this fall."
- San Mateo County Library
"The program that Ruth delivered was declared one of the best sessions that staff have attended in many, many years. Our staff started to immediately institute changes with enthusiasm and a sense of real excitement. It goes without saying that we benefited from not only your experience as an organization going through a transformation but also from a dynamic leader in Ruth who can articulate and connect with what staff are experiencing and with what patrons want."
- Kingston Frontenac Public Library
"This service model expands the focus beyond how well library staff do their jobs to how well all library customers perform, moving past ‘How should we work with our users?’ to ‘How can we set things up so that anyone who visits the library will succeed?’"
- Joan Frye Williams
Library & Information Technology Consultant
"SJPL is a tremendous library system that serves as a model and inspiration to us."
- Group 4 Architecture, Research + Planning, Inc.
Client List
- Alameda County Library, CA
- Austin Public Library, TX
- Bedford Public Library, TX
- Burlingame Public Library, CA
- Carrollton Public Library, TX
- Contra Costa County Library, CA
- Flathead County Library, MT
- Fresno County Public Library, CA
- Group 4 Architecture, Research + Planning, Inc.
- Hamilton Public Library, Ontario
- Harris County Public Library, TX
- Indianapolis Marion County Public Library, IN
- Kingston Public Library, Ontario
- Limbacher & Godfrey Architects, TX
- Long Beach Public Library, CA
- Milwaukee Public Library, WI
- Minneapolis Public Library, MN
- Montana Library Association
- Northeast Texas Library System
- Oakland Public Library, CA
- Oklahoma State Library
- Palo Alto City Library, CA
- Public Library of Charlotte and Mecklenburg County, NC
- Sacramento Public Library, CA
- San Diego County Library, CA
- San Luis Obispo City-County Library, CA
- Santa Monica Public Library, CA
- Seattle Public Library, WA
- Spokane Public Library, WA
- Springville Public Library, UT
- State of Rhode Island
- Teton County Public Library, WY
- Think Globally and Act Globally, China Representatives
- Toronto Public Library, Ontario
- University of California, Santa Cruz, CA
- Wisconsin Library Association, WI
