Developing Innovative Library Leadership
Presentation and training on building new skills, knowledge and abilities to create and sustain innovative libaries and work environments. Training includes:
- How to foster and maintain a customer-focused, results-driven organization
- Build a new language and vocabulary: How to walk the talk
- Build a customer service techniques toolkit
- Improve ability to identify challenges to success and develop strategies to overcome them
- Improve ability to build and lead teams that effectively work on overcoming challenges
- Learn the mechanics of merchandising collections
- Learn to foster entrepreneurialism among staff to identify operational efficiencies and implementation strategies
- Explore state-of-the-art service layouts that improve innovative operations
Half-Day workshop provides a rough overview of the content with hands-on application of key examples to begin leading staff in developing an "innovative environment" library.
Full-Day workshop provides a thorough training and application of all the skills needed to create and sustain an "innovative environment" library. Practical application of new skills will be applied in real time using workshop documents, thus reducing challenges and building a results-driven team.
